Cancellation Policy

BE KIND. Cancelation Policy

By purchasing a BE KIND. by ellen Subscription, you agree to the following cancelation terms.
 
Please review our BE KIND. by ellen Cancelation Policy carefully to ensure that you understand before enrolling, as it contains important information regarding your Subscription and your right to cancel. BE KIND. subscriptions are continuous and automatically renew unless you cancel your Subscription prior to your next billing date.
 
Cancellations must be submitted prior to the billing date of the Subscription renewal. For Quarterly Subscriptions, this means that you must cancel before the billing date for the next Season. For Annual and Premium Subscriptions, this means that you must cancel prior to the billing date for the next annual period (in other words, prior to the next billing date after receipt of your first four Boxes).
 
There are no cancellation fees.
 

1. You may cancel your Quarterly, Annual, or Premium Subscription at any time. Please note that regardless of which Subscription plan you select, we do not place Subscriptions on hold for any reason (i.e. you cannot “skip” a box).
 

2. In order to cancel your Subscription, please log into your account portal on www.bekindbyellen.com. Once you log in, click, “Manage My Subscription,” and you will see the option to cancel. Once you click “Cancel Subscription,” your subscription will be terminated immediately. If you are an Annual or Premium subscriber, please note that you will still receive the remaining boxes left in your annual billing cycle (please see further details below in section 4) and you will not be refunded for these boxes; however, you will not be charged on your next billing cycle. If you need additional assistance, please email us at support@bekindbyellen.com.
 

3. QUARTERLY SUBSCRIBERS: A “Quarterly” Box Subscription consists of an initial Box and an additional Box sent out each season thereafter. Upon subscribing, you will be immediately charged $54.99 USD (plus shipping and taxes if applicable) for your first Box. The specific Box you receive as a first-time subscriber is subject to availability. Your Subscription will then continue according to our seasonal schedule and your credit or debit card will be charged $54.99 USD (plus shipping and taxes if applicable) up to a month in advance of the subsequent seasonal Box shipment date, and every season thereafter.
 

Your subscription will automatically renew each quarter unless you decide to cancel. Please note, that once you have been charged for your seasonal box, your box will ship shortly thereafter, and we cannot stop the shipment. Your cancelation will then go into effect for your next seasonal box and you will not be charged at that time. 
 

4. ANNUAL & PREMIUM SUBSCRIBERS: Annual and Premium Subscriptions include (4) four pre-paid boxes and are non-refundable once purchased. You may cancel your subscription at any time, but please note, that canceling your subscription will not provide you with a refund for any paid boxes nor will it stop a pending charge. Your cancelation will go into effect for the following billing cycle. You will not be charged for your subscription again until the end of your annual billing cycle. You will still receive your remaining boxes for that cycle.
 

5. Annual and Premium Subscriptions include (4) four pre-paid boxes and are non-refundable once purchased. You may cancel your subscription at any time, but you will still receive any pre-paid boxes remaining in your annual cycle. Your cancelation will go into effect for the following billing cycle. Annual Subscriptions automatically renew annually on the anniversary of your initial billing date and, unless you cancel your Subscription in accordance with these Cancelation Terms, your payment method on file will be automatically charged for the next Annual Subscription term (i.e. $197.96 USD (plus taxes if applicable)).